# Career Opportunities at PT MSC Mediterranean Shipping Indonesia: Latest Job Openings
Navigating a career in the global maritime logistics sector offers immense growth potential, and joining a world leader can set a high trajectory for your professional journey. Mediterranean Shipping Company (MSC), a Swiss-Italian global shipping giant, stands proudly as the second-largest container shipping line worldwide by fleet capacity. Operating across major global ports, MSC serves as a premier Main Line Operator (MLO) in Indonesia, connecting local markets to international trade networks seamlessly.
If you are eager to build a dynamic career in the shipping and logistics industry, PT MSC Mediterranean Shipping Indonesia is currently expanding its team. Below is a comprehensive guide to the available roles, key responsibilities, and specific qualifications required for each position.
## 1. Import Sales Executive (Locations: Jakarta, Surabaya)
As an Import Sales Executive, you will act as the driving force behind revenue growth, securing valuable cargo and nurturing client relationships in the import sector.
Key Responsibilities:
* Conduct regular sales visits and canvass cargo across all trades to gather accurate importer feedback.
* Log weekly sales data into CRM systems, generate sales leads, and continuously update client profiles and market conditions.
* Maintain the existing nominated client base while expanding market presence and share.
* Cultivate strong relationships with import clients, keeping the Import Sales Manager informed on market trends and competitor activities.
* Promote MSC service offerings and identify untapped markets and prospective clients through thorough market research.
* Collaborate proactively with internal teams and overseas offices to resolve issues and deliver timely customer service.
* Monitor negotiated FOB shipments to ensure smooth execution from booking to the Port of Discharge (POD).
* Handle ad-hoc assignments delegated by the Import Sales Manager.
Qualifications:
* Bachelor’s Degree in any discipline.
* Minimum of 3 years of professional experience in Import Commercial Business.
* Solid understanding of shipping business processes and current market dynamics.
* Strong team player mentality coupled with high self-initiative and innovation.
* Proficiency in English (both verbal and written).
* Core Competencies: Exceptional communication, presentation, customer relationship management, networking, and negotiation skills.
## 2. Trade Coordinator
The Trade Coordinator plays a crucial analytical and operational role, assisting the Trade Manager in optimizing vessel space utilization and managing trade lanes effectively.
Key Responsibilities:
* Monitor space allocations against individual vessels and coordinate with Operations and Transshipment departments regarding equipment availability.
* Liaise with Principals and fellow MSC agents to resolve specific trade issues.
* Collaborate with various departments and regional outports to troubleshoot shipment discrepancies and guide staff accordingly.
* Track vessel schedules, organize marketing flashes, and promote special company events.
* Manage cross-trade shipments efficiently and forward sales leads to destination agents for buyer-controlled FOB cargo.
* Assist the Trade Manager in submitting monthly performance, lifting, and client support reports to the General Manager.
* Deliver weekly reports to principals, including Mix Account reports and Weekly Long Range Forecast Reports.
Requirements:
* Bachelor’s Degree in any discipline from a reputable university.
* At least 2 years of hands-on experience in Customer Service, Pricing, or Documentation within a shipping company.
* Adaptable, fast-learning team player with innovative problem-solving skills.
* Strong verbal and written English proficiency.
* Core Competencies: Strong data analytical capabilities, advanced Microsoft Office proficiency, and a keen interest in maritime business processes.
## 3. Operation Officer
Operation Officers ensure that vessel arrivals, alongside activities, and departures run like clockwork, handling complex port clearances and governmental documentation.
Key Responsibilities:
* Request terminal cargo stacking openings for MSC vessels and update web terminal systems.
* Transmit export cargo cut-off status updates to the commercial team post-Cy closing.
* Prepare and submit preload plans, Baplie discharge lists, and supporting documents to terminals.
* Coordinate arrival and departure notices with immigration, quarantine, and port authority systems (Inaportnet, IBS, and Harbor Master systems).
* Apply for Dangerous Goods permits via Otorita Pelabuhan and secure berthing approvals by coordinating RKBM requests.
* Manage port health clearances, light dues, VTS billing, and harbor dues with finance and relevant authorities.
* Monitor operational activities while vessels are alongside, compiling final departure plans and zero-VAT stevedoring requests.
Qualifications:
* Diploma or Bachelor’s Degree in Logistics, Transportation, or a related field.
* Fluent English proficiency (spoken and written).
* 1 to 2 years of vessel operation experience (fresh graduates are also encouraged to apply).
* Prior experience managing Dangerous Goods (DG) and special cargo (Breakbulk, OOG, reefer) is a distinct advantage.
* Comprehensive knowledge of shipping business workflows.
## 4. Documentation Officer
Documentation Officers are responsible for the meticulous handling of all import and export shipping documents, ensuring strict compliance and operational accuracy.
Key Responsibilities (Export):
* Prepare General Bills of Lading (BL), verify Shipping Instructions (SI), and check destination port requirements.
* Dispatch draft BLs to shippers, review amendment requests, and manage manifest correctors.
* Process switch BL drafts, handle COD BL issues, and maintain EBL/SWB registers.
* Issue shipping certificates and ensure rating is finalized post-feeder sailing for invoicing and DTX transmission.
* Update transshipment records based on Statement of Facts (SOB) reports.
Key Responsibilities (Import):
* Prepare, produce, and distribute Notices of Arrival.
* Handle and process minor/major redress applications and manage EMC processes.
* Reconcile consignee and notify party data between DTX and BL documents.
* Manage email correspondence regarding vessel schedules, delays, data corrections, and general inquiries.
Requirements:
* Diploma or Bachelor’s Degree in Logistics, Transportation, or equivalent.
* Professional English proficiency.
* 6 to 12 months of relevant experience (fresh graduates are welcome to apply).
* Specialization in Logistics/Supply Chain.
* Core Competencies: Strong communication skills, exceptional accuracy, discipline, hard-working attitude, and an analytical mindset.
## 5. Export Customer Service Officer (Talent Pool)
As the primary communication bridge for export clients, this role ensures superior service delivery, prompt query resolution, and smooth booking processes.
Key Responsibilities:
* Process booking acceptances, issue booking confirmations, and clean up active bookings.
* Communicate weekly schedules to clients and manage timely email and phone correspondence during office hours.
* Notify customers promptly regarding schedule changes, diversions, rolling, vessel advancements, or VGM discrepancies.
* Provide accurate solutions and timely problem-solving to prevent customer delays.
* Monitor Verified Gross Mass (VGM) compliance and update feeder schedules.
Requirements:
* Diploma or Bachelor’s Degree in Logistics, Transportation, or a related discipline.
* At least 1 year of experience in a similar role (fresh graduates are welcome).
* Proficiency in English communication.
* Core Competencies: Analytical mindset, self-motivation, accuracy, speed in learning, and strong teamwork capabilities.
## 6. Finance Officer (Talent Pool)
Finance Officers manage transactional accuracy, credit control, and financial system entries to maintain robust cash flow and robust inter-departmental cooperation.
Job Description:
* Generate system-based invoices accurately and dispatch them to customers promptly.
* Conduct thorough double-checks on all invoices prior to issuance.
* Drive payment collection follow-ups and verify payments to release electronic Delivery Orders (e-DO) for branches.
* Allocate payments efficiently into the SAP system.
* Foster close communication with internal departments and regional branches.
Requirements:
* Diploma or Bachelor’s Degree in Accounting or Finance.
* Proficiency in Microsoft Excel, MS Office applications, and Outlook.
* Comfortable communicating in English (written proficiency with at least passive verbal skills).
* Minimum 1 year of experience in Finance, Accounts Receivable, or Invoicing (fresh graduates encouraged to apply).
* Core Competencies: High attention to detail, strict discipline, accountability, initiative, and a collaborative team spirit. Experience with SAP systems and the shipping sector is preferred.