# Shaping the Future of Gaming: Career Opportunities at Moonton Indonesia
As the local subsidiary of Shanghai Moonton Technology Co., Ltd., Moonton Indonesia—operating under the corporate entity PT Monster Entertainment Indonesia—stands at the forefront of the mobile gaming revolution. We are the visionary team behind Mobile Legends: Bang Bang (MLBB), the globally acclaimed 5v5 MOBA that has redefined competitive mobile gaming.
Since its inception, MLBB has dominated the Southeast Asian gaming landscape. Its influence is undeniable, having served as a premier esports title in both the 2019 Indonesian President's Cup and the 2019 SEA Games in the Philippines. Furthermore, the Mobile Legends: Bang Bang Professional League (MPL) remains the most-watched mobile MOBA league in the region, pioneering the first franchised esports model in Indonesia. With millions of hours of viewership, we are consistently setting the gold standard for professional esports.
## Join Our Dynamic Team
At Moonton, we are driven by a culture of evolution and adaptation. We are constantly searching for ambitious, passionate individuals to help us push the boundaries of gaming. If you possess a forward-thinking mindset and a drive for excellence, we invite you to contribute to our mission.
Current Opening: Customer Service Agent
We are looking for dedicated talent to join our operations team to provide world-class support to our massive player base.
Key Responsibilities
* Player Advocacy: Respond to inquiries, address complaints, and document feedback to improve the overall player experience.
* Operational Support: Collaborate with the operations department to propose game optimizations based on player data and feedback.
* Team Leadership: Oversee and manage moderator teams to ensure community standards are maintained.
* Project Execution: Complete additional tasks as assigned by management to support organizational goals.
Required Qualifications
* Educational Background: Fresh graduates are highly encouraged to apply.
* Industry Passion: A genuine enthusiasm for gaming, a deep understanding of user behavior, and a desire to build a career within the professional gaming industry.
Gaming Experience: Active interest in various game genres; prior experience with Mobile Legends: Bang Bang* is considered a significant advantage.
* Communication Skills: Fluency in English and Indonesian is required. Proficiency in Malay or Tagalog is a plus.
* Soft Skills: A strong sense of teamwork, a proactive professional attitude, and the ability to perform effectively under pressure.
## Why Work at Moonton Indonesia?
We believe that our employees are our greatest asset. Our office culture is designed to foster innovation, wellness, and professional growth. When you join our team, you gain access to an extensive suite of benefits, including:
* Work-Life Balance: Flexible working hours and a collaborative, supportive office environment.
* Daily Perks: Complimentary office meals, unlimited snacks, and dedicated afternoon tea breaks.
* Professional Development: Mentorship programs for new hires, ongoing education through "MOONTON Talks," and clear career advancement pathways.
* Wellness & Culture: Comprehensive medical benefits, mental health initiatives, and exciting annual team-building events.
* Exclusive Rewards: Periodic bonuses, in-game perks, and exclusive merchandise during company festivals.
## How to Apply
Are you ready to make a significant impact on the gaming industry? We are looking for talented individuals to help us build the future of mobile entertainment.
To apply, please submit your updated CV to [email protected] with the subject line: "Indonesian Customer Service Agent."
We look forward to reviewing your application and potentially welcoming you to the Moonton family, where we can achieve greatness together.