# Career Opportunity: Customer Service Staff at PT Grahabuana Cikarang – Jababeka City
Jababeka City stands as a premier self-sustaining township, strategically positioned just 40 minutes from the heart of Jakarta. As a pivotal economic engine for Indonesia, the development serves as a comprehensive destination for upscale residential living, dynamic business operations, and high-yield investment opportunities within the burgeoning East Jakarta corridor.
If you are looking to advance your professional journey in a fast-paced, prestigious environment, PT Grahabuana Cikarang, the master developer of Jababeka City, is currently seeking a dedicated Customer Service Staff member to join our growing team.
## Job Responsibilities
The Customer Service Staff (CCU) role is essential to maintaining our reputation for excellence. The selected candidate will be responsible for the following core duties:
* Property Handover: Facilitating and overseeing the professional handover of residential and commercial units to clients.
* Customer Relations: Serving as the primary point of contact for inquiries and effectively managing and resolving customer complaints with professionalism.
* Administrative Oversight: Executing comprehensive administrative processes to ensure all client records and unit documentation remain accurate and up to date.
## Candidate Qualifications
We are looking for individuals who possess a blend of technical proficiency and exceptional interpersonal skills. To be considered for this position, you must meet the following criteria:
* Educational Background: Minimum Diploma (D3) or Bachelor’s degree (S1) in Communication Studies, Management, or a related field.
* Professional Experience: At least one year of relevant experience in a customer-facing or administrative role.
* Technical Skills: Proficiency in Microsoft Office Suite is mandatory.
* Interpersonal Traits: A highly adaptable personality with strong, active communication skills.
* Soft Skills: Must be naturally friendly, enthusiastic, sociable, and possess a high sense of personal responsibility.
* Availability: Must be able to join the team on short notice.
## Employment Details and How to Apply
This position is based in the vibrant industrial and residential hub of Cikarang. We offer a professional work environment that values career growth and operational excellence.
If you are ready to contribute to the success of Jababeka City, please submit your most recent Curriculum Vitae (CV) and professional portfolio to our recruitment team:
* Email Address: [email protected]
* Subject Line: [Your Name]_[Position Name]
We look forward to reviewing your application and exploring how your skills can contribute to the continued expansion of Indonesia’s leading independent city.