# Career Opportunities: Join the Professional Team at BCA Syariah
Established on April 5, 2010, following authorization from Bank Indonesia, PT Bank BCA Syariah ("BCA Syariah") has emerged as a leader in the Indonesian Islamic banking sector. Committed to excellence in payment settlements, fund management, and financing, BCA Syariah serves a diverse clientele of businesses and individuals who demand high-quality banking services paired with seamless, rapid transaction capabilities. As we continue to grow, we are inviting motivated individuals to join our team as we strive to become the premier and preferred Islamic bank for the community.
## Frontliner Career Path: Teller and Customer Service
We are currently seeking dedicated professionals to fill frontline positions. These roles are essential in maintaining the high standard of service our clients expect. If you are starting your career in the financial sector, this is an excellent opportunity to gain invaluable experience with a reputable Islamic banking institution.
Customer Service Responsibilities
The Customer Service representative acts as the primary point of contact, ensuring every client receives personalized attention. Key duties include:
* Supporting product marketing initiatives by providing tailored financial solutions that meet individual client needs.
* Delivering exceptional service in accordance with established banking protocols.
* Identifying client requirements and providing accurate, up-to-date information regarding bank services.
* Managing administrative requests, including opening and closing accounts, processing facility updates, and modifying account data.
* Executing cross-selling strategies to promote various bank products.
* Handling account inquiries, such as balance checks, transaction histories, and statements.
* Managing client feedback and resolving complaints professionally.
Teller Responsibilities
The Teller position is critical to the daily operational efficiency of our branches. Core responsibilities include:
* Executing front-office operational transactions accurately and in compliance with Islamic banking regulations.
* Managing "Communication Time Out" (CTO) or offline transaction resolutions.
* Monitoring cash box levels to remain within designated teller limits.
* Performing end-of-day balancing procedures and addressing any discrepancies immediately.
* Actively participating in cross-selling bank products and services.
* Executing auxiliary front-office tasks as dictated by operational programs and procedures.
## Candidate Requirements
To ensure the highest quality of service, applicants must meet the following criteria:
* Maximum age of 27 years old.
* Minimum Bachelor’s Degree (S1) from any major.
* Excellent communication skills, persuasiveness, a friendly demeanor, and strong attention to detail.
* At least 2 years of proven experience as a Customer Service representative or Teller in the banking industry; priority is given to candidates with previous "Magang Bakti BCA" experience.
* Strong ability to perform cross-selling of financial products.
* Willingness to be placed in any of our branches located in Jabodetabek, Palembang, Medan, Bandung, Yogyakarta, Semarang, Solo, or Surabaya.
## Important Information for Applicants
BCA Syariah maintains a strict policy of transparency throughout the recruitment process. Please be advised that BCA Syariah does not charge any fees to applicants at any stage of the registration or selection process.
Please note that only candidates who meet the specific qualifications will be contacted for further evaluation. If you do not receive communication regarding your application within 30 days of submission, please consider that your profile does not currently match our immediate requirements. We appreciate your interest in building a career with BCA Syariah.