# Build Your Career with PT Infomedia Nusantara (Telkom Group): Call Center Agent Opening
Stepping into a prominent corporate career requires aligning yourself with industry leaders that foster growth and professional excellence. PT Infomedia Nusantara, a trusted subsidiary of the Telkom Group, stands at the forefront of digital media, advertising, and information services in Indonesia. With a rich history dating back to 1975—originating as the pioneer behind the iconic Telkom Yellow Pages—the company has continuously evolved to meet modern communication demands. Today, Infomedia operates across three core business pillars, delivering cutting-edge solutions and superior customer experiences nationwide. If you are driven, communicative, and ready to make an impact, a rewarding career opportunity awaits you within their expanding operations.
## Current Career Opportunity: Call Center Agent
PT Infomedia Nusantara is currently seeking dedicated professionals to join their dynamic team in Semarang. This role serves as the frontline ambassador for the company, bridging the gap between clients and exceptional service delivery.
Key Responsibilities
* Handle incoming customer inquiries regarding information requests with professionalism and accuracy.
* Provide effective conflict resolution and complaints handling to guarantee total customer satisfaction.
* Deliver seamless communication that aligns with the high-service standards of the Telkom Group.
## Candidate Qualifications and Requirements
To ensure success in this fast-paced environment, applicants must meet specific educational, technical, and interpersonal benchmarks set by the company.
* Educational Background: Minimum Diploma (D3) degree holder from a State University (PTN) with a minimum GPA of 2.75, or from a Private University (PTS) with a minimum GPA of 3.00.
* Age Limit: Maximum 30 years old for both male and female applicants.
* Communication Skills: Exceptional verbal communication abilities, ensuring speech is articulate, clear, and easily understood by diverse callers.
* Language Proficiency: Functional command of the English language to support broader client demographics.
* Technical Proficiency: Strong computer literacy skills with the capability to navigate multiple software platforms simultaneously.
* Core Competencies: Proven ability to multitask efficiently while demonstrating strong teamwork and collaboration skills.
* Work Arrangement: Willingness and flexibility to work in a rotating shift schedule.
* Job Placement Location: Semarang, Central Java.
## Why Build Your Future with Infomedia Nusantara?
Working within the Telkom Group ecosystem offers employees unmatched exposure to corporate professionalism, advanced communication technologies, and robust career advancement pathways. As a Call Center Agent, you will sharpen your problem-solving capabilities, enhance your emotional intelligence, and build a powerful foundation for long-term professional success in the telecommunications and service industry. Take the next step in your professional journey and apply for this exciting opportunity in Semarang today.