# Career Opportunities at PT Infomedia Nusantara: Join the Telkom Group Excellence
As a pivotal subsidiary of the Telkom Group, PT Infomedia Nusantara stands at the forefront of digital business process management and information services. With a history rooted in the foundational years of telecommunications in Indonesia—dating back to its origins in 1975—the company has evolved from a traditional directory publisher into a multifaceted digital powerhouse. Currently supported by a robust ownership structure involving Telkom and Multimedia Nusantara, Infomedia continues to expand its three primary business pillars to meet the complex demands of the modern market.
In line with our ongoing commitment to innovation and service excellence, PT Infomedia Nusantara is actively seeking motivated professionals to join our team in April 2026. This is a premier opportunity to build your career within a prestigious telecommunications ecosystem.
## Open Position: Sales Advocacy Representative (SAR)
We are looking for dynamic individuals to fill the role of Sales Advocacy Representative (SAR) at GraPARI. This position is vital for maintaining the high standard of service and revenue growth that defines the Telkomsel customer experience.
Candidate Requirements
To ensure success in this role, applicants must meet the following criteria:
* Educational Background: Minimum Diploma (D3) degree holder.
* Academic Performance: A minimum GPA of 2.75 for graduates from public universities (PTN) or 3.00 for those from private institutions (PTS).
* Communication Skills: Exceptional verbal and written communication abilities, including proficiency in English.
* Customer Focus: A natural orientation toward customer satisfaction and problem-solving.
* Team Dynamics: Proven ability to function effectively both as an independent contributor and as part of a collaborative team.
* Location Preference: Candidates residing within the city or regency of the placement area are highly preferred.
Core Responsibilities
The Sales Advocacy Representative acts as a frontline ambassador for Telkomsel. Your daily responsibilities will include:
1. Sales Target Achievement: Proactively pursuing and meeting assigned sales targets while strictly adhering to advocacy principles and company Standard Operating Procedures (SOPs).
2. Consultative Service: Providing expert product consultations and comprehensive support to address customer inquiries and needs.
3. Customer Satisfaction: Ensuring every customer interaction results in a positive experience and builds brand loyalty toward Telkomsel products and services.
4. Operational Support: Assisting with general customer service duties during peak hours at GraPARI to manage queues and ensure efficient service delivery.
5. Escalation Management: Maintaining clear lines of communication with Team Leaders, SAR Coordinators, and Regional Supervisors to address complex product issues or sales-related challenges.
If you are a dedicated professional looking to align your career with a leader in the telecommunications industry, we invite you to apply and contribute to the growth and success of PT Infomedia Nusantara.